Frequently Asked Questions

Who owns SanAngeloHOST.com?

Robert McGuffin Jr. is the Owner of Computer M.D., and has served the San Angelo area since 1994 supplying computer repair and upgrade services. More and more businesses utilize the internet to advertise and inform thier customer base of thier offering and the need for quality web hosting services has increased. SanAngeloHOST.com is a local product, specifically tailored to the needs of the San Angelo hosting market and beyond. Your domains are hosted on state of the art servers in one of the world's best datacenters in the USA. This combination of high quality servers and excellent datacenter connectivity, gives your sites the edge.

How long has SanAngeloHOST.com been in operation?

SanAngeloHOST.com officially commenced operations early March 2003.

Where is the Data Center based?

The SanAngeloHOST.com servers are housed in Los Angeles at One Wilshire Blvd.

Is the hosting provided by SanAngeloHOST.com reliable?

It certainly is! Our connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allows us to easily reach remote networks even in the case where a NAP may be unhealthy, or when a specific backbone connection is down.

It also allows us to make intelligent routing decisions which ensures that your site is available at all times. Combined with our extremely stable hardware, plus the fact that we do not oversell our server resources

What type of servers will my site be hosted on?

All SanAngeloHOST.com servers are minimum Intel Dual XEON 2.4GHz + Hyperthreading, 2.4GB ECC RAM, 2*80GB 7200rpm SATA HD in a Raid Configuration, Hardened Secure Kernel. These extraordinary servers are state of the art and make for an excellent hosting platform. The combination of Dual XEON servers and the excellent connectivity of the One Wilshire Blvd datacenter, give your sites the edge.

How long does it take to establish an account?

From the time we receive your order , your account will be activated in under 12 hours. Usually it is much less than this but please allow 12 hours maximum.

How does the billing work?

Accounts and billing information is detailed here

If I buy hosting and don't like it, do I get my money back?

Yes. We offer a 30 day Money Back Guarantee.

How fast do you answer support questions?

Support tickets are answered ALWAYS within 12 hrs, 7 days a week, 365 days a year. Most times your support emails are answered within just minutes.

In our Control Panels, can we setup email addresses, sub-domains, auto-responders and the like?

Yes, the Control Panel is one of the very best in the industry. You can manage all aspects of your hosting from setting up email addresses to configuring your MySQL databases. It's set out in a friendly manner and it's easy to understand and use.

Can I see how much disk space and Data Transfer my domain name is utilising?

Yes. That information is available in the Control Panel for your domain.

If I buy Plan 3 and want to upgrade that Plan to Plan 4, is that possible?

Yes, certainly. Submit a request to upgrade your plan and your account will seamlessly be upgraded with NO interruption to your current hosting.

Can I use FrontPage 2000 and 2002 to build my site and host it on your servers?

Yes, we support FrontPage 2000 and 2002 with the very latest FrontPage Server Extensions.

Do I get a Forum preinstalled with my hosting account?

Yes. You receive absolutely free the powerful PHP, MySQL based PHPbb forum. This forum is a snap to setup and configure. It's easy to use and industrial strength yet easy on the servers by utilising the PHP programming language and MySQL databases.

If I sign up for an account, will you provide me with help and assistance?

YES!! First rate and rapid support is our OBSESSION. You can contact us for very fast, friendly and extremely helpful Demos, or access our Helpdesk.